Introduction
CAREMO PLUS LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website caremoplus.com, use our healthcare services, or interact with us in any way.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information we collect
We may collect the following types of information:
- Personal information: Name, email address, phone number, mailing address, and other contact details you provide through our contact forms or when scheduling appointments.
- Health-related information: Information you voluntarily provide regarding your healthcare needs, service interests, or appointment requests through our website forms.
- Usage data: Information about how you access and use our website, including your IP address, browser type, pages visited, and the date and time of your visit.
- Communications data: Records of your correspondence with us, including emails and form submissions.
How we use your information
We use the information we collect for the following purposes:
- To respond to your inquiries and appointment requests
- To provide, maintain, and improve our healthcare services
- To send appointment reminders and health-related communications
- To send marketing and promotional communications (only with your express consent)
- To comply with legal obligations and protect our rights
- To analyze website usage and improve user experience
Information sharing and disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third-party vendors who assist us in operating our website and conducting our practice, subject to confidentiality agreements.
- Legal requirements: When required by law, regulation, or legal process.
- Protection of rights: To protect the safety, rights, or property of CAREMO PLUS LLC, our patients, or the public.
SMS & text message communications
If you opt in to receive SMS or text messages from CAREMO PLUS LLC, the following terms apply:
- You may receive recurring marketing and promotional SMS/MMS messages from CAREMO PLUS LLC, including appointment reminders, health tips, and information about our healthcare services, sent using an automated telephone dialing system (ATDS).
- Message frequency varies; you may receive up to 4 messages per month.
- Message and data rates may apply.
- Reply STOP to opt out of text messages at any time.
- Reply HELP for assistance or contact us at raymond@caremoplus.com.
- Consent is NOT a condition of purchase or receiving healthcare services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies and tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for SMS/text message communications
Children's privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
CAREMO PLUS LLC
1670 S Amphlett Blvd
San Mateo, CA 94402
Email: raymond@caremoplus.com